Privacy Policy

Who We Are

MakeUrCreations is a custom print shop based in Land O Lakes, Florida, offering custom apparel, DTF transfers, drinkware, personalized gifts, and related products. Our website is makeurcreations.com. You can reach us at Brian@makeurcreations.com.

Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you submit a contact or quote request form
• Order details including product type, quantity, size, and design specifications
• Payment information processed securely through Stripe (we do not store your card details)
• Artwork files or links you share with us for custom orders
• Email address if you choose to sign up for updates (coming soon)

How We Use Your Information

We use the information we collect to:

• Process and fulfill your custom orders
• Respond to your inquiries and quote requests
• Send order confirmations and updates
• Improve our products and services
• Send promotional emails if you have opted in (you can unsubscribe at any time)

Payment Processing

All payments are processed securely through Stripe, a PCI-DSS compliant payment processor. MakeUrCreations does not store, see, or have access to your full credit card number. Stripe's privacy policy is available at stripe.com/privacy.

Cookies

Our website uses essential cookies to enable basic site functionality, including WooCommerce shopping cart and WordPress session management. We do not currently use advertising or tracking cookies. If this changes, this policy will be updated.

Third-Party Services

We use the following third-party services that may process your data:

• Stripe — payment processing
• WPForms — contact and quote form submissions
• WooCommerce — order management
• Hostinger — website hosting

We do not sell, trade, or rent your personal information to any third party.

Data Retention

We retain your information for as long as necessary to fulfill orders, resolve disputes, and comply with legal obligations. Contact form submissions are retained for up to 12 months. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of any marketing communications at any time

To exercise any of these rights, contact us at Brian@makeurcreations.com.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. All payment transactions are encrypted via SSL and processed by Stripe. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: Brian@makeurcreations.com
• Website: makeurcreations.com/contact-us/
• Location: Land O Lakes, FL